Bigpond email is one of the ventures Telstra, providing email services to internet users. The company is well known for the technical service and features provided to the customers. The services and features are considered to be one of the best in the context of efficiency as well as reliability. Telstra is a Telecommunication company based in Australia that provides different services like email services, broadband services and mobile network services. The company wanted to provide email services to their users in a convenient way that why the concept of Bigpond email was initiated and later launched successfully. The company is highly concerned about the security system that no one can break through the security wall of Telstra. The data and information of customers, employee and everyone involved are kept safe and secure. The company was started with the initiation of providing the best customer service as all the customers are kept satisfied.
The company has not faced any kind of major technical issues till now, but there are some minor issues reported by customers. One of them is about how to reset Bigpond username and password.
Some of the things customers require before resetting password are as follows.
- Telstra username
- Date of Birth
And for resetting the username, the followings are required.
- Email address of Telstra mail.
- Telstra home phone number
- Mobile number
- Date of birth
Technical services like resetting username and password can be done by getting connected with the Customer supportcenter for an easier approach. Or the customers can follow the given instruction as mentioned below.
- Visit the official website of Bigpond mail and sign in with your login credentials.
- If login attempts are unsuccessful, then click on the I forgot my password option.
- Here on this page, choose the Bigpond account recovery option.
- Select the option as per your preference.
- Verify that you are a human by typing the CAPTCHA on the form given on your screen.
- You will require your alternative email address or phone number to back up your Bigpond email.
- Choose one of the recovery options.
- Enter the alternative email account or phone number as mentioned on your Bigpond email account.
- Now the verification code will be sent after clicking on submit.
- Enter the verification code you have received, and you will be redirected to another page, where you can easily get access to your account and change your Bigpond email password.
- Once the password is changed successfully, the resetting process will be completed successfully.
By following the above-mentioned steps, the customers can easily reset their username or password of Bigpond email. For more information or any kind of Bigpond Customer Support Number, please contact to the Technical support department.